QUESTIONS AND ANSWERS

I am not sure which treatment or treatment package is right for me, is it possible to get advice on the choice?
Yes, we offer measurement and advice free of charge, but then a therapist will review your goals with you and advise you on treatments and a program that suits you best.
Book an appointment for measurement and consultation here: https://thehouseofbeauty.dsbokun.is/

Who is Fitform Professional for?

Fitform is also very suitable for people with loose skin who have lost weight quickly, women after childbirth and people with inflammatory diseases. Fitform Professional is particularly suitable for building stomach muscles, thigh muscles and gluteal muscles.

Who is the Laser Lipo treatment suitable for?
Laser Lipo is for women as well as men who are generally in good health, not very overweight but want to work on localized fat that does not go away with traditional diet and exercise.

Who is the Lipomassage Silkligth treatment for?

The treatment is intended for men as well as women who have orange skin and/or have problems with certain areas of the skin/body. Treatment for men is mainly applied to "side handles" and other difficult areas. Treatment for women, on the other hand, is usually focused on the back of the thighs, arms and buttocks, although the whole body is covered in each treatment.

What is VelaShape?

The VelaShape II treatment consists of Bi-Polar sound waves (RF), Infrared light beam, negative pressure and electric massage that distributes targeted heat down to the fat layer of the skin. The combination of this energy stimulates the breakdown of fat, increases cleansing in the body's lymphatic system, and fat cells shrink. The result will be a reduction in the circumference of the treatment area, a reduction in orange peel, the skin will be tighter, smoother and the contours of the body will be better shaped.

What are the rules for booking and canceling appointments with you?
It is a friendly recommendation that appointments are canceled 12 hours in advance so that the time can be filled. If an appointment is canceled within 12 hours, half of the appointment will be deducted from your card. If an appointment is not canceled and you do not arrive on time, the entire appointment will be deducted from your card.
What are your refund policies?
What are your refund policies?
Treatments or cards traded during offers are not refundable after the offer ends.
Treatments or cards are only refunded within 14 days of purchase if it was not purchased on offer. If you start using the card during these 14 days, the hours that have been used will be deducted.

Can I give my card or borrow time from it?
Yes, it is a small matter to change the name of the cards on request or to offer another appointment from your card.

If the treatment I bought does not suit me but I want another treatment from you, can I change my card?
Yes, we want all our customers to have treatments that suit them best, and sometimes treatments are purchased that are not suitable for the person. Then it is a small matter to change the card to another treatment and then it is calculated how many hours in the new treatment you will get for the same amount as you bought the previous card. The hours that have been used are deducted from the amount that goes up to new treatments.

What payment options do you offer?
Possibility to pay with all major cards and online giro if treatments are purchased here in the online store, but we also offer credit card installments and cardless loans with Netgíro and Pei at our place.

What are your opening hours?
We do not have advertised opening hours, it depends on the bookings and the therapists, but it is common to book an appointment from 8 am to 10 pm on weekdays and from 9 am to 4 pm on weekends.